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Health and Safety

We want you to have an enjoyable time but please remember that when you are travelling you should exercise more care than you do at home. Part of the enjoyment of travel is experiencing a different way of life and cultures but it may also mean experiencing different safety and hygiene standards than those you are normally used to. At Snowland your safety is of paramount importance. Consequently, we are constantly working with our 3rd party suppliers (Airlines, Hotels, and Transporters) to endeavour to maintain and raise safety standards as much as possible. We will do our best to ensure that your trip is safe and trouble free but we do ask that you take that little bit of extra care whilst you are away. Below is a list of topics that you should make yourself aware of. Depending on the destinations and activities you are undertaking some of them may not be relevant to your trip.

Flight Safety

•    Do not place flammable liquids, lighters, matches, gasses or aerosols in your suitcase
•    Always carry medication in your hand luggage
•    Keep your passport safe and have a photocopy with you just in case
•    Pay attention and follow any in flight safety information
•    To avoid DVT, drink plenty of water and follow simple exercises or occasionally move around the cabin

Transport Safety

•    In vehicles always wear a seat belt if one is provided
•    Unfortunately, we cannot guarantee that vehicles will be fitted with seat belts on every seat in all countries
•    Remain seated on board at all times when the vehicle is in motion
•    In vehicles never place luggage in the aisles or foot wells
•    Ensure you know where your nearest Emergency Exit is
•    Check the location of the fire extinguisher, first aid kit and break glass hammer
•    Follow any safety instructions provided by any local guide/driver

Safety in Hotels

Fire Safety

•    Ensure you know where your nearest fire exit is
•    Check the location of the nearest fire extinguisher
•    Study the fire instructions in your room
•    Identify how to raise the alarm if a fire occurs
•    If a fire occurs, leave immediately, do not stop to collect your effects
•    Proceed to an assembly point well away from the building

Glass Safety

•    Glass doors and windows may not be toughened glass
•    Take care in bright sunlight, it may not be obvious doors/windows are closed
•    Check to see if anti-collision stickers are in place at adult & child height

Balcony Safety

•    Never lean over, sit or climb on the balcony
•    Do not climb or stand on balcony furniture
•    Keep all balcony furniture away from the wall/railings
•    Alcohol and balconies do not mix!

Pool Safety

•    Familiarise yourself with the pool and its layout, deep and shallow ends
•    Make a note of the depth markings and any hazards
•    Most pools do not have life guards, so please take care
•    Shower before entering the pool
•    Do not swim, if suffering from an upset stomach
•    Observe pool rules and information signs at all times
•    Do not swim at night, even if it is lighted. Observe pool opening times
•    Do not swim immediately after a meal or when drinking alcohol
•    Pool surrounds can be slippery, don’t run around them
•    Observe No Diving signs at all times
•    Never jump or dive from raised pool features
•    In the event of an emergency ensure you know how to raise help

Personal Safety

•    Avoid walking in poorly lit areas
•    Be aware, stay away from situations where you do not feel comfortable
•    Avoid carrying too much money and/or valuables
•    Use of a money belt is encouraged at all times
•    Ensure your room is left secure when you go out
•    Place all valuables in a safety deposit box, where available or with reception
•    Never leave windows or balcony doors open
•    Ensure your main luggage can be locked when left unattended in rooms, luggage rooms etc.
•    Do not take any valuable jewellery/watches etc. away with you
•    Please follow any specific local advice that may be provided

Sun Care

•    Ensure you have adequate protection for your type of skin, high factor sunscreens should be utilised initially
•    Re-apply sunscreen frequently
•    Stay out of the sun during the hottest time of the day
•    Drink plenty of water to avoid dehydration
•    At the first sign of burning, cover up and get out of the sun
•    Take a sunhat, sunglasses and lip salve
•    Beware, you can still burn, dehydrate and get sunstroke in the shade or in the water

Food Safety

•    In order to avoid the possibility of stomach upsets make sure your food has been thoroughly cooked
•    Hot food should be hot, cold food should be cold
•    Avoid any uncooked food, except fruit and vegetables, (notably those you can peel or shell yourself)
•    In many countries you should only drink bottled water and ensure the seal is intact when purchasing
•    The tap water can be used for brushing your teeth, unless advised otherwise
•    Avoid ice in drinks as this can cause upset stomachs in hot climates
•    Avoid purchasing food from street vendors, we cannot vouch for the health and safety of the food and drinks they provide

Walking/trekking Safety Advice

•    Follow the advice of your leader at all times
•    If you experience any medical problems whilst on the trip consult our doctor immediately
•    Dress appropriately for the conditions on your challenge – consult our kit list advice
•    Take plenty to drink and have sun hat, sun glasses, sun cream, lip balm, insect repellent etc in your day bag
•    Don’t over exert yourself, take time each day to warm up and down properly
•    If you get lost or separated from the main group follow the protocol set out by our leader at the start of the challenge

Cycling Safety Advice

•    Follow the advice of the leader at all times
•    If you experience any medical problems whilst cycling consult our doctor immediately
•    Wear a well fitting cycle helmet with a fastened chin strap at all times whilst cycling
•    Wear bright reflective clothing and dress appropriately for the conditions on your challenge – consult our kit list advice
•    Ensure brakes, pedals and gears all function correctly and adjust your saddle to the correct height
•    Obey the rules of the road at all times

Safe Riding    

  •  Pay attention at all times when riding
  •  Ride defensively and be aware of traffic at all times
  •  Signal when making a manoeuvre
  •  Always obey all traffic laws
  •  Don’t ride too close to parked cars
  •  Ride in single file on the near side of the road

Rafting Safety Advice

•    Follow the advice and instructions of the leader at all times
•    If you experience any medical problems whilst rafting, consult a crew member immediately
•    Ensure you advise the leader, prior to the activity taking place, if you are a weak/non swimmer – this will not necessarily exclude you from the activity
•    Dress appropriately for the conditions on your challenge – consult our kit list advice
•    Wear a suitable flotation device i.e. buoyancy aid at all times whilst on the water
•    Ensure any children’s jackets are fitted and secured correctly

Altitude Sickness

•    High altitudes on some challenges can affect customers (e.g. Gondogoro La , Everest Base Camp)
•    AMS (Acute Mountain Sickness) can affect people at altitudes above 3000m
•    Symptoms include, dizziness, fatigue, nausea, loss of appetite, breathlessness or headache
•    They usually develop in the first 36 hrs and not immediately on arrival
•    The symptoms can affect people of all ages and level of fitness
•    Symptoms will usually subside on their own after 24/48hrs, if they persist you should consult our doctor
•    Drink lots of water and/or non-alcoholic, non-caffeinated drinks.
•    Whilst trekking at altitude walk slowly enough to be able to maintain a steady and sustainable breathing pattern, take regular rests and listen to advice of our leader/s and doctor

Malaria Precautions

•    Take appropriate anti-malarial drugs
•    Use insecticide within your accommodation
•    Sleep under bed nets (pref. treated with insecticide)
•    Use a strong DEET based mosquito repellent
•    Wear long trousers and long sleeved shirts at night


•    Ensure you have appropriate insurance for your challenge and that it covers any activity you intend to undertake
•    Avoid activities or side trips that are not recommended by us as they often lack public liability insurance and have unchecked safety standards
•    Any accident or injury should be reported immediately to the supplier and us and a report obtained.


You can enjoy your vacations only when you feel healthy and spirited from inside. And, if your health does not support you these enjoyable vacations to a great destination, become a burden and nothing else! So, here we present you with tips on staying healthy, before you go on a trip and while you are away.

Before you Go

  • Immunizations or vaccinations if needed should be taken least 6 weeks before you leave. Some vaccines need about 6 weeks after you get the shots to reach to the highest protection level.
  • Medical and dental check-ups are important before your trip, to be aware of problems if any. Then accordingly you can find out about medicines you might need to take along.
  • Enquire fully about your health insurance, in case you might see a doctor while you’re in another country. Carry enough of your regular medicines in their original containers, along with extra prescriptions for them. Also bring your eyewear prescriptions. Do bring a first-aid kit along.

Vaccines you Might Get

Consult your doctor once before your trip, so that he can decide if you need any vaccinations. If you are not fully protected, vaccinations that you got in your childhood might need to be updated. Vaccines that may be needed to protect you include the following :

  • Hepatitis A or hepatitis A immune globulin
  • Hepatitis B
  • Influenza (the flu)
  • Japanese encephalitis
  • Measles-mumps-rubella
  • Meningococcal meningitis
  • Pneumococcal
  • Polio
  • Rabies
  • Tetanus and diphtheria Toxoids
  • Typhoid fever
  • Varicella (chickenpox)
  • Yellow fever

On your Trip

  • If the country you are going to has an increased risk of traveler’s diarrhea, then you make it a point to eat carefully. Always go for steaming hot and well cooked food. Avoid eating from street vendors, raw or uncooked seafood and unpasteurized dairy products. Drink water from commercially sealed bottles or as an alternative go for carbonated beverages. Don’t go for ice as it may be unhygienic. Even for brushing your teeth, use bottled water.
  • If the country you are going to has a risk of malaria, then do consult your doctor before going. He will prescribe you preventive medicine for malaria which you can take before going on your trip, while traveling and also for four weeks after returning home.
  • Swimming and other water activities should be avoided in streams and freshwater lakes.
  • If you are going to a country with an increased risk of mosquito borne diseases, try and protect yourself against insects. Insect repellents containing DEET are the best. Use bed nets and wear permethrin-coated clothing while you sleep.
  • Avoid using overcrowded transportation. Ride in vehicles having a safety belt and also wear a helmet while driving a motorcycle

Carry along First Aid Kit

The first aid kit that you carry along should contain the following :

  • Your Prescription medicines in their original containers.
  • You must carry medicines for diarrhea and stomach problems. Get a prescription from your doctor of medicines that you must take if caught by traveler’s diarrhea.
  • Cough and cold medicines are essential.
  • Pain killer medicines such as aspirin etc. are also a must to carry.
  • For allergies, Decongestants and antihistamines are recommendable. While travelling, prefer the one’s which don’t cause sleepiness.
  • Adhesive bandages, Antibiotic ointment, moleskin for blisters, sunscreen with SPF at least 15 and a lip balm.
  • Medicines for motion and altitude sickness are recommended.
  • Scissors, nail clippers, tweezers, pocket knife, thermometer and a mirror.
  • Hand sanitizers and wipes.